Chambers receives Northern Montana Health Care Awards C.A.R.E. Award

From Northern Montana Health Care

Last week, Northern Montana Health Care the Compassionately Achieving Remarkable Excellence - C.A.R.E. - Award to Bill Chambers, a member of the Northern Montana Care Center Team.

Chambers serves as the receptionist for NMCC; greeting residents, visitors and staff as they come and go.

Chambers was nominated for this honor by several of his co-workers. He was complimented on his professionalism, willingness to pitch in and his excellent proofreading skills. Chambers sits on several committees throughout the Northern Montana Health Care organization and he works tirelessly to help improve processes.

"Having Bill as our receptionist at NMCC ensures that visitors will see not only a smiling face, but their business will be handled in a professional, caring manner," said Christen Obresley, NMCC Administrator and vice president of regulatory and community services for Northern Montana Health Care. "He also does announcements for us throughout the facility, and our residents enjoy hearing his friendly voice inviting them to activities."

Chambers is also very active in the community of Havre. He volunteers within NMHC as well. As part of the announcement from the High Five Club at NMHC April 1, he was presented with a special logoed jacket. Nominations are now being sought for the next recipient.

The "C.A.R.E." Award was started as part of NMHC's Customer Service Group, "The High Five Club."

The purpose of this bi-monthly recognition award is to acknowledge employees who have served at NMHC in an exceptional manner by exemplifying outstanding service through his or her work, and consistently exhibiting a positive and supportive attitude. Employees at NMHC nominate their fellow employees for this award.

Customer service is important to Northern Montana Health Care, as shown by a line of its mission statement: "Being the healthcare provider of choice."

Taking the time to recognize excellence in their employees is one of the ways Northern Montana Health Care tries to achieve this goal.