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The caller on the other end of the phone line was near exacerbation. He had been given the run-around by government officials, the very people he put in office to represent him, and his quest for answers was met time and again with roadblocks. I don't recall the specifics of the man's concern, or the public officials who he was trying to spur to action in a cause he passionately believed in that he related in the conversation years ago. But one thing that he said has stuck with me, and it is something that I go back to time...